Thank you for shopping at www.lancelures.com. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 90 days of the original purchase of the product.
The Following Conditions Apply:
Eligibility for Return: To be eligible for a return, your item must be unused and in the same condition that you received it, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Contact Us: Before returning a product, please contact us at [Your Contact Information].
Shipping Returns: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Faulty Products: If the product is damaged in any way, or you have received the wrong item, please contact us immediately for further instructions.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges: If you need to exchange a product for the same item, send us an email at [Your Contact Email] and send your item to the address provided.
Exceptions / Non-Returnable Items: Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Restocking Fee: We reserve the right to charge a restocking fee for returned items that are not returned in original condition, or are returned after the 90-day period.
The recipient is responsible for all duties, taxes, customs, and brokerage fees.
Shipping cost will not be reimbursed under any circumstances, including returns, return to sender, or refusal to accept parcel
Under the circumstance that a buyer refuses to accept a parcel and it fails to successfully return to sender, Lance Lures shall not be responsible for reimbursing the entire cost of the order.
Changes to this Policy
We reserve the right to modify this returns and refunds policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Us
If you have any questions about our returns and refunds policy, please contact us at LanceLures1@gmail.com